Frequently asked questions

Do you offer store pick up services?


Yes we offer our customers the ability to order online and pick up in store. Our pick up hours are from Monday - Saturday 10:30 - 16:30.




Do you offer shipping internationally?


We are happy to discuss rates for any of our products to ship outwith the UK. Please get in touch via our contact page.




I have changed my mind and want to return my order?


Unfortunately we are unable to offer a refund for this reason, however we can offer a credit note.




Do you offer gift wrapping?


All of our products are carefully wrapped in tissue paper before shipped. We also offer the option of including a gift message in a card and the ability to send direct to the recipient's door.




Do you offer gift vouchers?


Yes we do, our gift vouchers can be bought in store. Unfortunately gift vouchers cannot be used online at this time.